Специалист службы поддержки пользователей со знанием турецкого языка

Описание

Rahym
Mammetgulyyev
Contact
Home address: Molodeznaya St.
3A apt 67 Kazan, Russia
Phone number:+79093099848
Email:raheemm@mail.ru
Hobbies
Drone pilot Career objective
My career objective is to strive for excellence and add value to my
knowledge while working with highly motivated people and achieve my long-
term goals. I maintain a professional demeanor, positive attitude and strong
work ethics at all times.
Work Experience
10/2019 - 11/2020
Kilit Global company , Antalya , Turkey
Product Specialist
• Communicate with foreign partners, spend and organize meetings.
• Prepare and control contracts between company and hotels.
• Work as an interpreter during the buisness meetings
03/2019 - 10/2019
Club and Hotel Letoonia , Fethiye , Turkey
Receptionist
• Greet incoming guests and welcome them to the hotel, explain hotel
amenities, give directions to rooms and produce room keys.
• Control and confirm all incomining rezervations during the shift.
06/2018 - 01/2019
Maritim Pine Beach hotel , Antalya , Turkey
Guest Relations Manager
• Provide upscale guest service for the hotel guests throughout the stay.
• Actively listen to and resolve complaints
• Monitor daily bookings and ensure assigned rooms are prepared prior to
check-in
02/2018 - 06/2018
Transfer company "Hana Travel" , Antalya, Turkey
Call center operator
• Answer to incoming calls and respond to customers emails.
• Managment and resolve customer complaints.
• Identify and escalate issues to manager.
05/2015 - 05/2016
The Big Apple pizza , New York city, USA
Delivery driver
• Deliver pizza to the customers
Education
09/2012 - 02/2018
Minsk State Linguistic University, Minsk , Belarus
Bachelors degree
• Specialist in intercultural communications
06/2015 - 05/2016
ASA College , New York city , USA
Language courses
09/2009 - 05/2011

Secondary school specialized in foreign languages № 60, Ashgabat
, Turkmenistan
Certificate of secondary education
Languages
English — B2
Turkish — B2
Russian — B2
Turkmen — C2
Personal Skills and Competencies
Creative and motivated, with a burning desire to learn and develop in all
directions, I am confident in my abilities and always aim at the result.
· Flexible, sociable, self-motivated
· Ability to work in a team, work well under pressure
· Ability to quickly and easily to adapt and learning
· Excellent multi-tasking, organizational and time management skills,
including attention to details and the ability to set priorities and meet
deadlines
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